Boiler & heating installations
A warmer home.
Starts here.
Replacing an old boiler or planning a new heating system? Oliver will help you understand the options, work out what your home needs and plan an installation that makes sense for you.
Let’s find the right fit
Your home.
Your heating options.
There’s no single setup that suits every household. Start with what you have, what you want to improve and how you use heating and hot water.
Out with the old.
In with a better fit.
Whether your current boiler is reaching the end of its life or your needs have changed, Sandstone can help you plan a replacement.
Gas, oil and LPG installations each have different requirements. The proposal needs to consider your existing system, fuel supply, appliance location and hot-water demand.
Discuss combi, system and regular boiler options, along with any changes to the pipework, controls or cylinder.
Talk about a new boiler ↗Thinking about
a heat pump?
Oliver has completed Heat Geek training specialising in air source heat pumps. Talk through your home’s suitability, the design considerations and what a change could involve.
Explore the possibilities ↗Plan around
your household.
Adding a bathroom or replacing a cylinder? Your hot-water use, available space and heat source all help determine a suitable arrangement.
Discuss your hot water ↗The thinking behind the installation
Get the plan right.
Then get to work.
Choosing equipment is only part of the job. A useful proposal considers how the whole system will work in your home.
- 01
The heat your home needs
The property’s heat demand should inform equipment selection, rather than simply copying the old appliance’s size.
- 02
The way you use hot water
Bathrooms, showers and simultaneous demand matter when choosing between boiler and cylinder arrangements.
- 03
The system you already have
Radiators, pipework and controls need to be considered alongside the new equipment. Some may be suitable to keep; others may need attention.
- 04
The practical details
Space, access, equipment location and any planned building work all help shape the scope and sequence of the installation.
From first call to first use
A clear path
to your new heating.
Understand the proposal, agree the details and know what to expect before the work begins.
- 01 / THE CONVERSATION
Tell Oliver
what you need.Share your postcode, existing setup and what you want to change. You don’t need to know which equipment to choose.
- 02 / THE PROPOSAL
Assess the home.
Agree the scope.A survey helps establish the requirements. Discuss your options and a written quote, including what is and isn’t included.
- 03 / THE INSTALLATION
Plan the visit.
Prepare the home.Confirm dates, access and any preparation, along with the expected interruption to heating and hot water.
- 04 / THE HANDOVER
Set up.
Get familiar.Completion includes commissioning and setup. Talk through the controls, relevant paperwork and future maintenance requirements.
From Oliver’s work photos
A closer look
at Sandstone.
Browse the photos below, or head to the gallery to see more of Oliver’s work.
Before you decide
Your questions, answered.
Which type of boiler should I choose?
It depends on your home’s heat demand, hot-water use, available space and existing system. A combi isn’t automatically the best choice, and a larger boiler isn’t automatically better. Oliver can discuss the options after understanding your requirements.
Will I need new radiators or pipework?
Not necessarily. Existing components need to be assessed for condition and suitability. The proposal should explain what can stay and any recommended changes, particularly if you’re moving to a different type of heating system.
How much does an installation cost?
The price depends on the equipment and the work involved. A replacement in the same location can be a different project from moving a boiler or changing the whole system. Start with your requirements and agree a written quote before work begins.
How long will I be without heating or hot water?
This depends on the installation. Discuss the expected interruption when agreeing the schedule so you can plan around it. Equipment availability and additional work can also affect the timescale.
Is my home suitable for a heat pump?
That needs to be assessed. Heat demand, radiators or underfloor heating, outdoor space and hot-water arrangements all matter. Discuss the wider system changes that might be needed alongside the heat pump itself.
What happens after installation?
Make sure you understand the controls, have the relevant documents and know the maintenance requirements. Warranty or guarantee terms vary by product, so ask about registration and servicing for the equipment you choose. Visit our servicing page for more.
Could I repair my current boiler instead?
If it has developed a fault, diagnosis can help you compare the repair cost with replacement. The appliance’s condition and parts availability also matter. See our repairs page if you need help understanding the problem.
Let’s talk about your home
Ready for
a warmer chapter?
Tell Oliver what you have in mind.
We’ll start with the right questions.






